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Terms & Conditions of Service
(PRIVACY POLICY Can be read
HERE)
KrogNetix Technologies registers
Domains on the Internet through the relevant governing bodies and
Hosts Web-sites and related material on the KrogNetix Technologies'
server(s) on behalf of Customers (hereafter referred to as "customer").
These terms and conditions apply to all services offered by Krognetix
Technologies past, present and future. This agreement represents the
complete agreement and understanding between KrogNetix Technologies
and the customer and supersedes any other written or oral agreement.
Upon notice published on-line via www.allover.ca KrogNetix Technologies
may modify these terms and conditions, amplify them, and/or modify
the prices, as well as discontinue or change services offered.
If you do not agree to these terms and conditions, please notify
our Administration Department at admin@allover.ca so we can initiate
a closure of your account. Submission of our order form and/or USE
OF YOUR ACCOUNT shall constitute that you have read and fully agree
to these terms and conditions.
1.)
Contractual Capacity
a.) Customer or its Agent certifies that he/she is above the age of
18 years, has full contractual capacity and is duly authorized by
the Customer to contract on Customer's behalf.
2.)
Domain Names
a.) The Domain Name Customer hereby:
i.) acknowledges that KrogNetix Technologies has not and does not
conduct pre-registrability searches in respect of the Customers use
and registration of its selected Domain Name/s and is therefore not
obliged to either advise the Domain Name Customer about possible conflicting
third party rights or to take steps to ensure against possible disputes
concerning a third party's intellectual property or other rights;
and
ii.) confirms that the use or registration of the Domain Name by Customer
does not interfere with nor infringe the rights of any third party
in any jurisdiction with respect to trademark, service mark, trade
name, company name, close corporation name, copyright nor any other
intellectual property right, and that Customer has the right to use
the Domain Name as requested;
iii.) acknowledges and agrees that KrogNetix Technologies cannot and
will not act as an arbiter of disputes arising out of the registration
and use of Domain Names. At the same time, Customer acknowledges that
should Krognetix Technologies be presented with evidence that a Domain
Name registered by Customer violates the rights of a third party that
Krognetix Technologies shall be allowed to provide a complainant with
Customer's name, address and telephone number and all further communication
will exclude All Over or Krognetix Technologies and KrogNetix Technologies
will have no further obligations to the Customer. In such instance
Customer shall be entitled to continue using the Domain Name registered
for Customer by Krognetix Technologies until a court directs otherwise.
iv.) accordingly indemnifies KrogNetix Technologies against any loss
whatsoever arising from any dispute or claim occasioned by the Customer's
use and registration of its selected Domain Name, even if Krognetix
Technologies has been advised of the possibility of such damages.
3.)
Hosting
*KrogNetix Technologies takes no legal
responsibility for the content of our client websites. We are in no
way liable for any material contained in our clients web sites. Any
legal action taken towards our clients, will not in any way involve
KrogNetix Technologies. Upon registration for our services, the client
thereby agrees that AllOver Technologies is exempt from any legal
action taken in regards to the clients web site content. AllOver will
abide by any court order in regards to removal, or suspension of material
on our clients web sites. Only a court order issued by a judge in
the province of BC, or the federal court of Canada will be obeyed.
All Over or Krognetix Technologies does not allow the distribution
of copyrighted materials on our web hosting systems. (see section
7-D)
a.)
The Hosting Customer hereby:
i.) Initial Set-up (if any) and Once-off fees where applicable are
payable up-front and non-refundable. Domain Name Registration fees
constitute an annual payment as charged by KrogNetix Technologies
and paid forth immediately by KrogNetix Technologies to the respective
domain registering authority (registry). This annual charge is displayed
on the website and is subject to change without notice.
i.a) In respect to monthly
credit card payments, KrogNetix Technologies may add the cost of
1 year domain name registration to a single monthly payment
to ensure the domain name does not expire. No other fees will be added
without the clients consent. It is the responsibility of the client
to contact AllOver or Krognetix Technologies if they do not wish to
renew the domain name 14 days prior to the domain name expiry
date. Domain name registrations are non-refundable.
i.b) Any claim for a
refund, due to a duplicate payment must be submitted within 6
months of original invoice date.
ii.) acknowledges that
Krognetix Technologies will not be liable for any loss of use, interruption
of business, or any indirect, special, incidental, or consequential
damages of any kind (including lost profits), regardless of the form
of action, whether in contract, delict, or otherwise which may be
suffered as a result of or which may be attributable, directly or
indirectly, to the use and/or registration of the Customer's selected
domain names/s.
iii.) Krognetix Technologies
makes no warranties or representations of any kind, whether express
or implied as to the service it is providing. KrogNetix Technologies
also disclaims any warranty of merchantability or fitness for any
particular purpose and will not be responsible for any damages that
may be suffered by the Customer, including loss of data resulting
from delays, non-deliveries or service interruptions or from any cause
whatsoever, or errors or omissions on the part of the Customer. Use
of any information obtained through Krognetix Technologies is at the
Customer's own risk, and Krognetix Technologies specifically denies
any responsibility for the accuracy or quality of information obtained
through its services. Any reference to Connection speed represents
the speed of a connection to, and does not represent guarantees of
available end to end bandwidth.
iv.) For the Hosting Solutions,
the provision of the service(s) referred to herein (aside from those
which constitute a once-off service) shall endure for an initial period
of 1 (one) month from date of signature hereof. After the initial
1 month period, notice of cancellation of any or all of the terms
of this agreement may be given in writing by no later than the 20th
of the month prior to the month in which cancellation is required,
failing which, Customer shall be liable for the relevant fees and
charges in respect of the subsequent month.
v.) Customer shall ensure
that there are sufficient funds in the account, details of which have
been supplied to All Over or Krognetix Technologies to cover such
amount. Failure to comply with this, will result in Customer's services
being suspended and a once off fee for re-activation to be charged.
All costs of returned debit orders is for the Customer's account.
vi.) Customer expressly
agrees that use of KrogNetix Technologies' Server(s) and Services
are at Customer's sole risk. Neither KrogNetix Technologies, its employees,
affiliates, agents, third party information providers, merchants,
licensers or the like, warrant that KrogNetix Technologies' Server
service will not be interrupted or error free; nor do they make any
warranty as to the results that may be obtained from the use of the
Server service or as to the accuracy, reliability or content of any
information service or merchandise contained in or provided through
the KrogNetix Technologies Server service, unless otherwise expressly
stated in this Agreement.
vii.) KrogNetix Technologies will not be responsible for exercising
control over the content of the material hosted on, or the information
passing through the KrogNetix Technologies network.
viii.) Krognetix Technologies
reserves the right to host any materials and may, at its option and
at any time, reject this material, including but not limited to any
time after it has been put on KrogNetix Technologies' server(s). Krognetix
Technologies agrees to notify Customer immediately of its refusal
of the material and afford Customer the opportunity to amend or modify
the material to satisfy the needs and/or requirements of KrogNetix
Technologies. If the Customer fails to modify the material, as directed
by Krognetix Technologies, within a reasonable period of time, which
shall be determined between the parties themselves, the Agreement
shall be deemed to be terminated.
ix.) Krognetix Technologies
reserves the right to display the fact that Customer's web site is
hosted by KrogNetix Technologies. This may be in the form of a list
of customers on the All Over web site. The Customer may also choose
to display a "Hosted By All Over" button on their web site if they
so choose but this is in no way enforced by KrogNetix Technologies.
x.) Customer will provide
Krognetix Technologies with material and data in a condition that
is "server-ready", which is in a form requiring no additional manipulation
on the part of KrogNetix Technologies. KrogNetix Technologies shall
make no effort to validate this information for content, correctness
or usability. KrogNetix Technologies has the right to disable such
non-"Server-ready" materials, such as ASP or PHP scripts or programs
which consume an unreasonable amount of CPU (Central Processing Unit)
usage or RAM (Random Access Memory) as determined by KrogNetix Technologies.
xi.) Krognetix Technologies
may at its discretion at any time, suspend access to any Customer's
website without notice, due to over-consumption of bandwidth, CPU
usage, or any other reason which might effect the performance / security
of Krognetix Technologies services. AllOver may also terminate the
clients account, and issue a refund.
xii.) Use of Krognetix
Technologies' service requires a certain level of knowledge in the
use of Internet languages, protocols, and software. This level of
knowledge varies depending on the anticipated use and desired content
of Customer's Web space by the Customer. The Customer agrees that
he or she has necessary knowledge to utilize KrogNetix Technologies'
service without reliance on All Over or Krognetix Technologies. Customer
agrees that it is not the responsibility of KrogNetix Technologies
to provide this knowledge or Customer Support outside of the defined
service of KrogNetix Technologies.
xiii.) Customer is expected to use the Internet with respect, courtesy,
and responsibility, giving due regard to the rights of other Internet
users & AllOver / Krognetix Staff. Customer is expected to use his/her
account for the purposes of maintaining a website only xiv.) You hereby
grant to AllOver.ca Canada a non-exclusive, worldwide, and royalty-free
license for the Initial Term and the Renewal Term, if applicable,
to edit, modify, adapt, translate, exhibit, publish, transmit, participate
in the transfer of, reproduce, create derivative works from, distribute,
perform, display, and otherwise use your content as necessary for
the purposes of rendering and operating the Services to you under
this Agreement. You expressly (a) grant to AllOver.ca Canada a license
to cache materials distributed or made available for distribution
via the Services, including content supplied by third parties, and
(b) agree that such caching is not an infringement of any of your
intellectual property rights or any third party's intellectual property
rights.
xiv.) The customer will
inform KrogNetix Technologies of their intent to close an account
(changing DNS servers for the domain constitutes closure).
This will be done within 72 hours of the clients intended cancellation
date. Failure to do so will result in the discontinuation of services
immediately and no access will be given to files and email messages
without an administrative fee being levied. A clean up fee of
$250.00 CAD can be levied if the client fails to delete files
(email or web). Any files left on our servers by errant or un-cleaned
accounts become the property of KrogNetix Technologies, and may be
distributed or otherwise as seen fit.
xv.) Customer support is
available to accounts in that are not in violation of our terms of
service. Any support given to a client who either cancelled or was
terminated within the first 30 days due to abuse or violation of the
TOS (terms of service) is billable. A fee of $40.00 CAD per hour is
levied and can be added to any recurring billing.
xvi.) Upon completion
of our sign up form for web hosting, email services or domain
registration, the customer agrees to make payment in good time
upon receipt of the electronic invoice. Any cancellation of
services requested with KrogNetix Technologies without
notification, prior to payment and after filling out the online
request form, holds the customer liable for payment of an
administrative fee not to exceed $250.00. Failure to remit this
fee may result in legal action. Cancellation of services
requested can be made via EMAIL.
4.)
Website Content
a.) KrogNetix Technologies web site
content restrictions:
i.) KrogNetix Technologies forbids web sites with "illegal" adult
graphic content (soft-core and/or hardcore), including, but not limited
to, banners advertising any adult website's), child pornography, and
distribution of adult website passwords. Customers whose accounts
are found in violation of this policy may, at the discretion of KrogNetix
Technologies, have their account(s) terminated without notice and
are subject to a maximum clean-up/disconnection fee.
ii.) KrogNetix Technologies forbids gambling websites on its servers.
Customers whose accounts are found in violation of this policy may,
at the discretion of KrogNetix Technologies, have their account(s)
terminated without notice and are subject to a maximum clean-up/disconnection
fee.
iii.) KrogNetix Technologies forbids use of service for those who
provide mirroring service for other website or websites, and/or whose
primary purpose is file distribution. The Distribution of executable
programs, archive files, or other non-visual file types are not welcome.
Customers whose accounts who are found in violation of this policy
may, at the discretion of Krognetix Technologies, have their account(s)
terminated without notice and are subject to a maximum clean-up/disconnection
fee.
iv.) KrogNetix Technologies forbids hatred messages including racism,
sexism, or content promoting one particular race, sex, or nationality
as superior and/or another race, sex, or nationality as inferior is
unacceptable. Customers whose accounts are found in violation of this
policy may, at the discretion of KrogNetix Technologies, have their
account(s) terminated without notice and are subject to a maximum
clean-up/disconnection fee.
v.) KrogNetix Technologies forbids those websites that promote activities
that violate Canadian, U.S. Federal or state regulation, or International
laws and/or violation of Canadian, U.S. Federal or state regulation
or International export restrictions are also not welcome at All Over
or Krognetix Technologies. This includes "warez" sites (freely distributing
copyright programs), or sites promoting hacking and/or cracking programs.
Customers whose accounts are found in violation of this policy may,
at the discretion of KrogNetix Technologies, have their account(s)
terminated without notice and are subject to a maximum clean-up/disconnection
fee. Additionally, KrogNetix Technologies may contact the Software
Piracy Association ("SPA") and/or Business Software Alliance (BSA)
and release any information in connection with any illegal activities
relating to software piracy on the Customer's account.
vi.) KrogNetix Technologies forbids IRC Bots, or any other automation
programs written in C, Perl or IRC-script used specifically in conjunction
with IRC are not allowed. These programs tie up system resources and
are in no way related to maintaining a website. Customers are not
allowed to have any programs, including but not limited to, Eggdrop,
or any other IRC-related programs, within their account. Customer
agrees not to upload the tar file for any of these programs or to
execute them within their account. The violation of this policy will
result in the IRC-related program to be removed from the Customer's
account and it may, at the discretion of Krognetix Technologies, result
in the Customer's account(s) being terminated without notice and a
maximum clean-up/disconnection fee.
b.)
General website content terms and conditions
i.) It is the responsibility of the Customer to ensure that all information
within their account is their own work. Due to distribution rights
of shareware programs, clients may not distribute freeware software
programs unless the programs are their own work. Copyrighted materials
include art, music and other works. MP3 is a popular file format for
encoding music. While we do not ban MP3s, we do ask that any MP3s
you have on your website are not in violation of any copyrights. Copyrighted
music, in any format, cannot be placed within Customer's account unless
Customer is the owner of that copyright. Customers agree to indemnify
All Over of any possible litigation involving trademark or copyrighted
materials. An additional bandwidth usage as a result of the hosting
of MP3’s will also be charged to the Customer's account by Krognetix
Technologies.
ii.) Customer agrees not to modify any copyright notices in features
provided by KrogNetix Technologies. Modification of scripts provided
by All Over or Krognetix Technologies without written permission is
strictly prohibited. The violation of this policy may, at the discretion
of Krognetix Technologies, result in the Customer's account(s) terminated
without notice and a maximum clean-up/disconnection fee.
iii.) Customer agrees not to store Game-emulators or ROMs within their
account. These emulators/ROMS commonly violate copyright law and therefore
are not allowed at KrogNetix Technologies. Any emulator(s), or programs
that will allow you to play certain ROMs for a specific game console
or computer or ROM(s), (read only memory) game cartridges in binary
format are prohibited. If these programs are found within the Customer's
account, it may, at the discretion of KrogNetix Technologies, result
in the Customer's account(s) terminated without notice and a maximum
clean-up/disconnection fee.
iv.) Customer agrees to take all responsibility for all programs including
ASP and PHP scripts executed under their account. Programs that consume
an excessive amount of CPU run time or Random Access Memory (RAM)
are not permitted. Customer agrees and understands that such excessive
use can have an adverse effect on the performance of the web server.
Customer agrees to accept responsibility for programs executed under
his/her account, regardless of who authored the program. KrogNetix
Technologies reserves the right to suspend accounts without notice
to clients who violate these terms. Krognetix Technologies has sole
discretion over what constitutes excessive usage.
v.) Programs provided by KrogNetix Technologies as an installable
feature are not exempt from this policy. While every efforts is made
on All Over or Krognetix Technologies' end to ensure the program it
provides are efficient, problems with excessive usage on particular
programs may occur.
vi.) Customer warrants that it has the right to use the applicable
trademarks, if any, and grants KrogNetix Technologies the right to
use such trademarks in connection with KrogNetix Technologies' service.
This includes the right granted by Customer to KrogNetix Technologies
to advertise the Customer in conjunction with KrogNetix Technologies'
service.
vii.) KrogNetix Technologies will extend a 30-day conditional money-back
guarantee to the Customer on certain Hosting services. This service
guarantee shall begin upon the set up of Customer's account and shall
expire thirty days later. Customer has the right to cancel his/her
contract with All Over or Krognetix Technologies by providing written
notice to Krognetix Technologies stating the Client's intent to cancel
within their 30 day period including a detailed reason for cancellation.
The written cancellation notice shall entitle the Client to a refund
of any monies paid less set up fees incurred (if any). Under No circumstances will any monies for Domain Registrations
be refunded.
viii.) Customer is not entitled to any sort of refund due to ignorance
of All Over or Krognetix Technologies' underlying service or payment
policies. All Over or Krognetix Technologies not providing dial-up
Internet access, this includes problems with registering or transferring
any domain, Canadian or foreign, getting programs (ASP or PHP scripts)
or features (search engines, guest books, etc.) working on the Customer's
account.
ix.) Customer may not be entitled to any sort of refund because he/she
had violated any one of the restrictions outlined in this document,
even if the Customer provided written notice within 30 days for a
service-related reason. Customer will not be entitled to a refund
for cancellation due to the fact that he/she did not read these terms
and conditions and later learned that his/her content violates our
acceptable uses. Acts of God, including but not limited to, earthquakes,
thunderstorms, or fires which result in an interruption in service,
are exempt from the service guarantee. Because these circumstances
are beyond the control of KrogNetix Technologies, the service guarantee
will be void under these conditions. However, KrogNetix Technologies
will make every effort in good faith to reinstate service to Customer
as quickly as possible.
x.) The customer may not
advertise for any other hosting / email provider while they are using
AllOver / Krognetix hosting services. Any banners text content showing
links and information that leads to the advertisement of a competitor
hosting service is not allowed. (Exceptions will be made for LINK
EXCHANGES). Failure to remove such banners can result in account
suspension without notice.
5.)
E-mail
a.) Restrictions:
i.) Spamming - this is the sending of unsolicited e-mail, regardless
of size or volume, to persons the sender does not know or have prior
consent to send the message to, is forbidden on the All Over Network.
Using fictitious e-mail addresses @KrogNetix Technologies or any domain
name hosted with All Over or Krognetix Technologies is strictly forbidden.
Spamming also includes sending unsolicited advertisements to numerous
email addresses or newsgroups and/or generating a significantly higher
volume of outgoing email than a normal user. A violation of this policy
extends to clients who send unsolicited e-mail from a domain name
not affiliated or hosted with Krognetix Technologies but the mail
message makes mention of a website hosted with All Over or Krognetix
Technologies. KrogNetix Technologies has zero tolerance policy in
regard to spamming and the Customer's services with All Over or Krognetix
Technologies will be suspended, with immediate effect, should we be
made aware of a violation of this condition.
ii.) Due to the consumption of system resources and overloading of
the e-mail server, KrogNetix Technologies forbids the use of the Gossamer
Links program by any Customer.
iii.) Trolling, the posting of outrageous messages to generate numerous
responses, is also not allowed. Mail-bombing, the sending of multiple
messages without significant new content to the same user and/or subscribing
someone else to a mailing list without that person's permission, cross-posting
articles to an excessive number of newsgroups, or attempting without
authorization to enter into a secured computer system is strictly
forbidden. Krognetix Technologies reserves the right to determine
what constitutes abuse of this policy. Customers whose accounts are
found in violation of this policy may, at the discretion of KrogNetix
Technologies, have their account(s) terminated without notice and
are subject to a maximum clean-up/disconnection fee.
iv.) Phishing-
KrogNetix Technologies forbids the use of our email systems for
PHISH messages (attempts to steal personal information). Violation
will result in immediate termination (no refund).
b.) General Terms and Conditions:
i.) KrogNetix Technologies allows Customers to send mailings to subscribers
of their own mailing list. Such mailings must have explicit instructions
to the recipient on how to remove his/her name from the list, and
all requests to do so must be honoured immediately. Customer agrees
not to send mailings to lists provided by an outside agency or individual.
Customer further agrees not to provide mailing list services to others.
Due to the nature of a shared-server environment, KrogNetix Technologies
requests that mailing lists be sent during non-peak hours. KrogNetix
Technologies reserves the right to terminate a client's mailing services,
whether provided by KrogNetix Technologies or not, immediately and
without notification to client if said list causes a problem with
the e-mail services of other clients. KrogNetix Technologies also
reserves the right to forbid a client from utilizing any mail-sending
program that jeopardizes the mail services of other clients. Customers
whose accounts are found in violation of this policy may, at the discretion
of KrogNetix Technologies, have their account(s) terminated without
notice and are subject to a maximum clean-up/disconnection fee.
ii.) Electronic forums such as mail distribution lists and UseNet
news groups all have expectations regarding subject area and appropriate
etiquette for posting. Users of these forums should be considerate
of the expectations and sensitivities of others on the network when
posting material for electronic distribution. The network resources
of KrogNetix Technologies may not be used to impersonate another person
or misrepresent authorization to act on behalf of others or KrogNetix
Technologies. All messages transmitted via KrogNetix Technologies
should correctly identify the sender; users may not alter the attribution
of origin in electronic mail messages or posting. Users must not attempt
to undermine the security or integrity of computing systems or networks
and must not attempt to gain unauthorized access.
6.)
Customers Lawful and Ethical Use
i) Customer agrees to use the KrogNetix Technologies Services as permitted
by applicable laws (including, without limitation, local, provincial,
state, and federal laws) and in a manner that is not unethical or
contrary to public policy. Customer agrees that Customer may NOT use
Krognetix Technologies Services to conduct or solicit any business
or activity that is prohibited by law, libelous, or against any public
or Krognetix Technologies policy.
7.)
General terms and conditions
a.) KrogNetix Technologies makes no warranties of any kind, whether
expressed or implied, for the service it is providing. Krognetix Technologies
also disclaims any warranty of merchantability or fitness for a particular
purpose. KrogNetix Technologies will not be responsible for damages
the customer suffers. This includes loss of data resulting from delays,
non-deliveries, misdeliveries, or service interruptions caused by
its own negligence, subscriber's errors or omissions, or due to the
fault of third parties. KrogNetix Technologies reserves the right
to offer warranties at any time for purposes of promotion and also
to remove those warranties at any time that it deems reasonable.
a.1) Krognetix Technologies
has no obligation to supply a customer with Website or email data
(in any form) if the said customer account has been suspended for
any reason. The customer is expected to maintain a backup of all files
on their local computer system. An administrative fee of $45.00
CAD will apply to receive any file data from our systems after the
account has been closed. Any outstanding monies owed must be paid
in full before data will be made available.
b.) If at any time Customer chooses to take part in Krognetix Technologies'
reseller program, then Customer agrees not to hold Krognetix Technologies
liable for any and all misfortunes relating to the underlying service
provided. Resellers of KrogNetix Technologies are not agents, employees,
or contractors of KrogNetix Technologies.
c.) Under no circumstances, including negligence, shall Krognetix
Technologies, its offices, agents or any one else involved in creating,
producing or distributing KrogNetix Technologies' service be liable
for any direct, indirect, incidental, special or consequential damages
that result from the use of or inability to use of Krognetix Technologies'
service; or that results from mistakes, omissions, interruptions,
deletion of files, errors, defects, delays in operation, or transmission
or any failure of performance, whether or not limited to acts of God,
communication failure, theft, destruction or unauthorized access to
Krognetix Technologies' records, programs or services.
d.) Customer agrees that it shall defend, indemnify, save and hold
Krognetix Technologies harmless from any and all demands, liabilities,
losses, costs and claims, including reasonable attorneys' fees, ("Liabilities")
asserted against KrogNetix Technologies, its agents, its customers,
resellers and employees, that may arise or result from any service
provided or performed or agreed to be performed or any product sold
by Customer, its agents, employees or assigns. Customer agrees to
defend, indemnify and hold harmless Krognetix Technologies against
Liabilities arising out of (i) any injury to person or property caused
by any products sold or otherwise distributed in connection with KrogNetix
Technologies' equipment; (ii) any material supplied by Customer infringing
or allegedly infringing on the proprietary rights of a third party;
(iii) copyright infringement and (iv) any defective product which
Customer sold using KrogNetix Technologies' service.
e.) KrogNetix Technologies reserves its rights to change its prices
at any time on reasonable notice.
f.) Should Customer Breach of any of the terms and conditions contained
herein, including but not specifically limited to the payment terms,
Krognetix Technologies has the right (solely at Krognetix Technologies'
discretion) to immediately demand payment of the full amount owing
and demand compliance forthwith with all the terms and conditions.
Full & immediate suspension of customers services may also be conducted.
g.) In the event that any of the terms of this document are found
to be invalid, unlawful or unenforceable, such terms will be severable
from the remaining terms, which will continue to be valid and enforceable.
h.) Customer agrees to defend, hold harmless and expeditiously indemnify
All Over from any liability, claim, loss, damage or expense arising
out of the indemnifying party's breach or violation of any covenant
contained in this Policy and resulting from the Customer's use of
the service.
i.) On occasion, KrogNetix Technologies may have a need to communicate
with its customers through e-mail issues related to billing, as well
as changes, additions and modifications to the network. It is the
responsibility of the customer to check e-mail sent to the primary
e-mail address on the account.
j.) It is the responsibility of the customer to contact Krognetix
Technologies for any changes to their account, such as phone number,
address, etc. Customers will be required to provide verification for
security purposes authorizing them to make any changes to that account.
K.) KrogNetix will charge a service fee of $9.99 CAD (+ GST) to process any refund issued by credit card om ANNUAL PAYMENTS within 30 days of original paynment. This is to offset services charges related with the credit card refund process.
KrogNetix technologies
reserves the right to change these TERMS without notice.
Any legally related correspondence
must be sent to our mailing address and directed to LEGAL
DEPT. Any legally related material sent to our email addresses
will be returned to sender. Please see our CONTACT page for our mailing
information.

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